FAQ - Calycopis Candle
We currently ship within the U.S. Free delivery on orders over $75.
Ready-made items ship in 1–3 business days. Personalized or large orders usually need 2–5 business days.
Ready-made items ship in 1–3 business days. Personalized or large orders usually need 2–5 business days.
Yes, once your order ships you’ll receive an email with tracking details.
Unused, unopened candles can be returned within 30 days of delivery.
Personalized items are final sale. If anything arrives damaged, contact us within 48 hours with photos and we’ll make it right.
Yes! We customize names, dates, short messages, and event labels. Add your note at checkout or email the details. Personalization may add 2–3 days.
Yes, complimentary message card and optional premium gift wrap are available.
We use a clean soy wax with cotton, lead and zinc free wicks.
Our fragrances are phthalate free and cruelty free.
Approximate guides 7–8 oz jars: ~35–45 hours. Large bowls and keepsake vessels vary by style.
Let it melt edge-to-edge (about 2–3 hours) to prevent tunneling.
Trim to ~¼ inch (6 mm) before each burn for a steady, clean flame.
Always keep flames out of reach and burn in a ventilated room. Some pets are scent sensitive if unsure, consult your vet.
Yes, once the candle is finished, remove leftover wax with warm soapy water and repurpose the vessel.
We also off wax refiling service.
Yes, perfect for weddings, quinceañeras/15th birthdays, and corporate gifts. Minimums start at 24 units. Email hello@calycopis.com.
Chat with us using the bubble at the bottom-right or email hello@calycopis.com
